Unable to Import / Export PowerPoint 2007

5 replies [Last post]

Mon, 03/28/2011 - 17:29

MrMike

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Joined: 03/27/2011

I get the error immediately after selecting 'File' --> 'Import' (or) 'Export PowerPoint':

Error: PowerPoint (version 2000, XP, 2003, 2007, or 2010) has to be installed on this machine to use this functionality.

I ran your 'check_ppt.exe' file from a previous posting and the response 'Found nothing' appeared twice. I do have the Office 2007 purchased from a new package. I'm sure it's easy (add-ons or something) but can't get to the solution.

Thanks for your help! Awesome product!

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Mon, 03/28/2011 - 23:41

MrMike

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Joined: 03/27/2011

operating on Windows Vista.

Tue, 03/29/2011 - 08:33

alain

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Joined: 01/24/2008

Not at the office today, but I'll get back to you by email tomorrow.

Wed, 03/30/2011 - 06:25

alain

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Joined: 01/24/2008

Hi,

To help us diagnose the problem, can you do the following?

- Download the following file:
http://www.slide-effect.com/others/SE_Diagnose.zip
- Unzip it on the desktop.
- Double-click on SEDiagnose.exe

This tool will do some check on your computer and automatically send a report to us.

(copy by email)

Sun, 05/06/2012 - 17:11

DrSteve

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Joined: 05/06/2012

Any resolution to this? When exporting, an error comes up stating "the server threw an exception" and then another popup says that the process was a success.....except that there is no file where it is supposed to be. Then when you try to export again and use the same filename, it states that the file exists and do I want to overwrite. However, unless it is a hidden file, it is most definitely not visible.
Please advise.
Thanks.

Mon, 05/07/2012 - 06:32

alain

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Joined: 01/24/2008

Hi,

Can you send me the *.SEF file you are trying to export? It would help me to analyze the problem.

Please send the file to alain@slide-effect.com using www.dropsend.com service. Thanks!

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	Login / Create an Account Home Quick Tour News Download Buy Add-Ons Forum About Us Unable to Import / Export PowerPoint 2007 Login or register to post comments 5 replies [Last post] Mon, 03/28/2011 - 17:29 MrMike Offline Joined: 03/27/2011 I get the error immediately after selecting 'File' --> 'Import' (or) 'Export PowerPoint': Error: PowerPoint (version 2000, XP, 2003, 2007, or 2010) has to be installed on this machine to use this functionality. I ran your 'check_ppt.exe' file from a previous posting and the response 'Found nothing' appeared twice. I do have the Office 2007 purchased from a new package. I'm sure it's easy (add-ons or something) but can't get to the solution. Thanks for your help! Awesome product! Top Login or register to post comments Comments Mon, 03/28/2011 - 23:41 #1 MrMike Offline Joined: 03/27/2011 operating on Windows Vista. Top Login or register to post comments Tue, 03/29/2011 - 08:33 #2 alain Offline Joined: 01/24/2008 Not at the office today, but I'll get back to you by email tomorrow. Top Login or register to post comments Wed, 03/30/2011 - 06:25 #3 alain Offline Joined: 01/24/2008 Hi, To help us diagnose the problem, can you do the following? - Download the following file: http://www.slide-effect.com/others/SE_Diagnose.zip - Unzip it on the desktop. - Double-click on SEDiagnose.exe This tool will do some check on your computer and automatically send a report to us. (copy by email) Top Login or register to post comments Sun, 05/06/2012 - 17:11 #4 DrSteve Offline Joined: 05/06/2012 Any resolution to this? When exporting, an error comes up stating "the server threw an exception" and then another popup says that the process was a success.....except that there is no file where it is supposed to be. Then when you try to export again and use the same filename, it states that the file exists and do I want to overwrite. However, unless it is a hidden file, it is most definitely not visible. Please advise. Thanks. Top Login or register to post comments Mon, 05/07/2012 - 06:32 #5 alain Offline Joined: 01/24/2008 Hi, Can you send me the *.SEF file you are trying to export? It would help me to analyze the problem. Please send the file to alain@slide-effect.com using www.dropsend.com service. Thanks! Top Login or register to post comments